Analyze and understand your online reputation, prioritize and respond to negative feedback while promoting positive feedback, turning satisfied residents into brand ambassadors.
Improve online service recovery with workflow management tools. Track and monitor engagement across the organization, ensuring timely and appropriate messaging is delivered avoiding ad-hoc reactions and crises.
Continuously monitor reviews and comments from social media, review and rating sites and digital surveys to bring all aspects of your organization's online reputation to a single integrated platform.
Compare resident experience metrics across locations within your organization, and against local and national competitors using internal and external benchmarking. Leverage the data to drive operational improvements and changes.
The Complete Guide to Online Reputation Management
If you are not carefully managing your online profile, you may be losing renters to the competition who is. This brief ebook will show you everything you need to know to attract renters online.